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Order Enquiries
If you have a toy or furniture you are struggling to find and would like us to design and make for you reach out and let us know, we have in the past made fully functioning toddler Montessori Kitchens and pantry along with some custom toy requests.
For custom toy or furniture enquires please include as much detail as possible including measurements.
Returns Policy
We do not accept returns for change of mind once we have started work on your unit.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at handcraftedmontessori@gmail.com.