Refunds, returns, and exchanges
Change of Mind Refund
Please note that all returned items must be in their original condition and packaging. Shipping and handling charges are non-refundable, and return shipping costs are the responsibility of the customer. Once we receive your returned item(s), we will process your refund within 5 business days. Thank you for choosing Handcrafted Montessori for your kids' furniture needs.
Certain types of items cannot be returned, like custom products such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at handcraftedmontessori@gmail.com